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FAQ

Our games are designed to be challenging but solveable with good teamwork, observation, problem-solving skills and communication.
Raising hand

COMMON QUESTIONS

WHAT IS AN ESCAPE ROOM ?
An escape room is a group activity that places your team inside a themed game room. You have to discover clues, solve puzzles and open locks that will eventually lead to your escape ! You have 60 minutes to complete the challenge.
Man with open lock
WHAT CAN I EXPECT ? IS IT SCARY ?
You can expect to be challenged during your escape, our games are very low risk and not meant to be dangerous or physically demanding. It is not a scary experience, there are no actors or objects meant to be frightening. If you are claustrophobic, have no fear, the rooms are of a decent size, the ceiling is high and you can leave the room at any time during the game. We want you to spend a fun and memorable hour with your friends, family or coworkers !
Hi five
HOW MANY PEOPLE CAN PLAY?
The rooms are designed for groups of minimum 2 to maximum 6 people.
Three players
IS THERE AN AGE LIMIT ?
Due to the complexity of the challenge, the games are open to children over the age of 11 with an adult and 14 without an adult supervision.
An adult and four children
ACCESSIBILITY ?
Although we try to be accessible to all, due to the nature of the experience there may be some accessibility limitations within the gaming spaces. The rooms are on the ground floor, however there are some physical components to some of the challenges that may require a group of mixed ability. Please contact us to discuss your requirements before booking and we will investigate if and how we can accommodate.
Man in a wheelchair
HOW LONG DOES IT TAKE ?
Each game lasts for 60 minutes. However, you can expect your visit to be approximately 90 minutes, because we will give you instructions before the game and wrap-up after the escape.
Clock
WHAT ARE THE OPENING TIMES ?
We are open for business every day, from Monday to Sunday, from 10 am to 11:30 pm. You can play whenever we have free slots either by booking online on this website or by calling us at +33 6 16 05 26 49. However, our presence hours are based on booking times so we highly recommend pre-booking your visit, or calling us before.
Open sign
WHERE ARE YOU LOCATED?
Our address is 24 rue de la Fontaine in Saint-Louis (France), a 10 minutes walk from the city center of Saint-Louis and a 20 minutes walk from the St Louis Grenze tramway station (tram 11). If you come by car, several parking slots are available. Note that we are not immediately noticeable from the street.
Multiple signs
HOW MUCH DOES IT COST ?
All the bookings are done online and the games are between 35€ to 20€ per person depending on how many people will participate at the same game. Your booking will be restricted to your group: we won’t be filling any remaining slots with other players. However, you can add players to your group when you arrive, they will just have to pay on-site by card or cash.
Thinking of money
CAN I CHANGE MY BOOKING?
Once you have requested a booking, you will still be able to modify/change your booking appointment by calling us or sending us an email and you may do so up to 24 hours in advance. After this, refunds or cancellations are not possible.
Calendar
CORPORATE EVENTS ?
Your company can do team building in our rooms. Please contact us for details.
Businessmen
TOP SECRET ?
Once you have finished, remember that there is no point telling other people the answers, as they will beat your times and finish on the “best times” board.
Top secret folder